Yesterday I was facilitating a fantastic and highly engaged team in Sydney on the applications of rapport building, conversational framing and the use of coaching for both Leadership, Sales and Customer Service. While we were on our lunch break, I was chatting casually with the Managing Director about the day and his golden nuggets from the workshop so far. One of the stand out moments for him came from an activity we had engaged in earlier on pivotal moments in our personal or professional life. Pivotal moments are those moments where the trajectory of our life changed because of a moment in time, a discussion we've had, a person we've met or an experience we've had that transforms us in some way.
What stood out for me in our conversation was that despite all the incredible success this MD has achieved to date, it was through a series of upsets in his career that created the opportunity for him to launch into something better than what he had previously been doing.
Long before Carol Dwek coined the term Growth Mindset, this MD was engaging in the type of mindset that continually propelled him towards greater things. In simple terms, he was constantly looking at any upset he was experiencing at the time, such as an unfair dismissal or a rejection of a proposal as a potential setup for greater things. Instead of wallowing in the upset, he focussed on his outcomes, changed his strategies and found a way of using the upset to his advantage.
It is no surprise that the organisation he is currently leading is thriving and experiencing exponential growth. Every upset is perceived as a potential setup for greater things and this attitude inspires the organisation to thrive in the face of adversity.
So here's an empowering question for you to ponder. What upset have you experienced lately, that you could view as a setup for greater opportunities? I'd love to hear from you as to how you will turn your upsets into setups. Please feel free to leave your comments below if you feel comfortable in doing so.